Business Process Description and Mapping for Tax Methodology Platform

The goal of this project was to develop a new tax methodology platform that would establish consistent and uniform tax practices and interpretations of tax law for both the Revenue Service and external users. Our team was responsible for conducting a business process description and mapping exercise to identify the processes necessary for the effective functioning and use of the future tax methodology platform. Through the consultancy, we: 

• Conducted a series of interviews with RS employees to identify the processes involved in tax methodology and understand how they are currently being carried out.
• Developed a detailed process map document for the tax methodology platform to provide a clear and concise representation of the processes required for the platform's effective functioning.
• Identified gaps and areas of inefficiencies in the existing process and provided recommendations for improvements to ensure the success of the new tax methodology platform.
• Supported the Creation of System Architecture Design Document for Policy Documents Development and Coordination Electronic Management System (PDCEMS)